Ryde Concert Contest - Official Rules

RYDE: CANADA CONCERT TICKET GIVEAWAY

INSTAGRAM ENTRY GIVEAWAY
OFFICIAL RULES & REGULATIONS

Participation in the Contest constitutes full and unconditional agreement with and acceptance of these Rules, which are final on all matters relating to the Contest.

The Contest is subject to all applicable federal, provincial, and municipal laws and regulations and shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

This giveaway is not sponsored, endorsed, or administered by, or associated with Instagram, Meta, Bruno Mars, Ticketmaster, Live Nation, Atlantic Records, Atlantic Music Group, or Warner Music Group.

Void where prohibited.

NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING.

1. Giveaway; Sponsor; Entry Period

The Ryde Canada Concert Ticket Instagram Entry Giveaway (the “Giveaway”) is sponsored by The Water Street Collective LLC doing business as Ryde: Canada, 3711 Rue Saint-Antoine O, Montréal, QC H4C 0C1 (“Sponsor”). The Giveaway runs from 12:01:01 AM Eastern Time (“ET”) on May 27, 2026 through 5:00:00 PM ET on May 29, 2026 (the “Giveaway Period”). Sponsor’s time-keeping mechanism is the official time-keeping mechanism for this Giveaway. The “Administrator” of this Giveaway is Blue Door Agency, 183 Bathurst St, Suite 400, Toronto, ON, and may fulfill any and all of the Sponsor’s functions under these Official Rules. This Giveaway is in no way sponsored, endorsed or administered by, or associated with Instagram. Any questions about this Giveaway should be directed to Sponsor and not Instagram.

2. Eligibility

Open only to residents of Canada, 18 or older at the time of entry and who have an Instagram account. Creating an Instagram account is free. If you do not have an Instagram account, visit Instagram.com and register in accordance with the enrollment instructions for a free account. The terms and conditions for creating and maintaining an account are at the sole discretion of the social media platform and can be found at Instagram.com. Multiple entrants are not permitted to share the same Instagram account. Internet access and data charges may apply in using Instagram to enter based on the entrant’s data plan with the carrier. Free Wi-Fi may be readily available at local public buildings, libraries and private businesses offering free Wi-Fi. Void where prohibited or restricted by law.

Employees of Sponsor and Blue Door Agency, their immediate family and household members are not eligible to enter or win. Immediate family and household members includes the spouse, parent, child, sibling, and any persons living with any such persons (whether related or not). Sponsor reserves the right to disqualify any person who fails to meet the eligibility requirements or any person it determines, in its sole discretion, to be sufficiently connected with Sponsor that such person’s participation could create the appearance of impropriety. Entries generated by script, macro or other automated means are void, and Sponsor expressly reserves the right to disqualify any entries that it believes in good faith do not comply with these Official Rules. All applicable federal, provincial and local laws apply.

3. Entry

To enter, during the Giveaway Period: (i) follow @drinkryde.ca on Instagram, and (ii) like and comment on the post, tagging who you would take to the event. Participants can receive an extra entry by sharing the post to their Instagram story (“Bonus”). Limit one (1) entry per person and one (1) Bonus entry per person, regardless of Instagram account used to enter. Entries will not be acknowledged.

Any comments posted as part of an entry in connection with this Giveaway on Instagram must comply with all Instagram rules and conditions and, to be a valid entry in this Giveaway, shall not contain any material that is infringing of third party rights or privacy, harassing, degrading, defamatory, libelous, or disparaging of another person or brand, advertises another brand, good or service, violates laws, incites or encourages hatred, bigotry, racism, sexism, ageism, any form of discrimination, bodily harm or injury, or violation of laws or illegal conduct. Any content in bad taste, not in keeping with the good image of Sponsor and its products, or otherwise objectionable or offensive to Sponsor in its discretion will result in the entrant posting the same being disqualified from this Giveaway.

Multiple entries from one entrant will be void. Entries received after the end of the Giveaway Period will be void. You understand and agree information provided in connection with entering is provided to Sponsor and Blue Door Agency, and not to Instagram. In case of a dispute over the identity of an entrant, the authorized account holder of the Instagram account used to enter will be deemed to be the entrant. “Authorized account holder” is defined as the natural person who is assigned to an Instagram profile by Instagram. Potential winners may be required to show valid proof of being authorized account holder of the Instagram profile associated with their potentially winning entry.

4. Winner Selection; Odds

Following the end of the Giveaway Period, on or about May 29, 2026 in Toronto, ON, Sponsor will randomly draw one (1) potential winner from all eligible entries received during the Giveaway Period. Only the announced prize(s) will be awarded. The number of eligible entries received during the Giveaway Period determines the odds of winning. If a potential winner is determined to be ineligible by Sponsor, forfeits or does not claim the prize, Sponsor may select an alternate potential winner in Sponsor’s sole discretion based on a subsequent drawing from the pool of eligible entries (time permitting, based on proximity of disqualification to any travel prize dates). Decisions of Sponsor and Administrator are final and binding with respect to all matters related to the Giveaway. In no event shall the Sponsor be obligated to award more than the number of prize(s) described in these Official Rules.

5. Skill-Testing Question

Before being declared a winner, the selected entrant must correctly answer, without mechanical or other assistance, a time-limited mathematical skill-testing question administered by Sponsor or Administrator, as required by Canadian law. If the selected entrant fails to correctly answer the skill-testing question within the time allotted, the entrant will be disqualified, will forfeit any right to the prize, and an alternate potential winner may be selected from the pool of eligible entries in accordance with these Official Rules.

6. Winner Notification

The potential winner may be notified by DM to the Instagram account used to enter, and such account needs to be set up to receive DMs from Sponsor and/or Administrator, whose Instagram handle is @bluedoor.agency. Further communications to verify potential winner and fulfill prize may be by voice or video call or email to the potential winner; Sponsor reserves the right to determine the methods of notification. Texting is not a method of notification for purposes of this Giveaway. The potential winner must respond to Sponsor’s attempt to contact such person within 48 hours after the date of notification. Failure to respond to the prize notification attempt within the specified 48 hours, being determined to be ineligible to win, and failure to comply with these Official Rules, including, but not limited to, failure to timely return the Winner Documents described below, may be considered such potential winner’s forfeiture of the opportunity to claim the prize, and an alternate winner may be selected from the pool of eligible entries (time permitting, based on proximity of disqualification to any travel prize dates). The winner will be required to return the Winner Documents described below, and any applicable Guest Releases, as a condition to claiming a complete prize.

7. Winner Documents Required to Claim Prize

By entering or accepting a prize in this Giveaway, each winner agrees to be bound by these Official Rules and to conform to all federal, provincial and local laws and regulations. As a condition to claiming a prize and being verified as a winner, a potential winner shall, if requested, be required to execute and return to Sponsor within 10 days of receipt a signed Affidavit of Eligibility and a Liability and Publicity Release (“Winner Documents”), or an alternate winner may be selected. Potential winner may be required to furnish proof of identity, address and birth date in order to be verified as the winner to receive the prize, which may require potential winner to display their current, unexpired driver’s license (or alternative acceptable government issued photo identification) to Sponsor. Prior to being able to use the travel portion of the prize, a winner’s guest may be required to sign and return a Guest Release in the timeframe requested by Sponsor, or the guest portion of the prize may be forfeited. Failure to comply with the documentation requirements for a potential winner or winner under these Official Rules may result in prize forfeiture.

8. Prize(s)

Sponsor will award one (1) prize.

Prize includes two (2) concert tickets to see Bruno Mars on May 30, 2026 at 7:00 PM at Rogers Stadium, located at 81 YZD Ln, North York, ON M3K 0A1. Ticket type and any assigned seating is as selected in Sponsor’s discretion; attendance is subject to compliance with all rules and requirements of the venue, over which Sponsor has no control. Approximate Retail Value (ARV) of the prize is up to $500.

Prize conditions:

Winner and guest will be solely responsible for all other incidental costs and expenses related to using or claiming the prize not mentioned above, including, but without limitation, transportation to/from the venue, personal expenses, etc., as well as any and all provincial, local or federal taxes assessed on the value of the prize. Sponsor is not responsible for replacing any lost or stolen tickets. No responsibility is assumed by Sponsor for cancelled, delayed, suspended, interrupted, incomplete or re-scheduled events for any reason whatsoever beyond its control, or winner or guest’s inability to travel to or be present at the concert venue for any reason whatsoever. Sponsor has no liability if prize winner and/or their guest engages in inappropriate or disruptive behavior, or behavior with intent to annoy, abuse, threaten or harass any other person and is asked to leave or removed from the concert venue.

Additional prize terms:

Prior to being able to use the travel portion of the prize, a winner’s guest, if requested, may be required to timely sign and return a Guest Release (including the terms of Sections 9 and 10 below as if directly applicable to guest), or the guest portion of the prize will be forfeited. Winner’s guest must be a resident of Canada, 18 or older, unless winner is the parent or legal guardian of the guest, in which case a minor may travel with winner. Sponsor reserves the right to verify parent or legal guardian status and age of guest.

Unclaimed prize or portion thereof will not be awarded. Failure to claim or redeem any portion of a prize will result in forfeiture of that portion. Unused portions of the prize have no cash value and will not be compensated by Sponsor. If any portion of a prize becomes unavailable, Sponsor reserves the right to substitute a prize component of equal or greater value. All costs and expenses incurred in claiming or using a prize, which are not described in these Official Rules as part of the prize, including all income and all other federal, provincial and local taxes (if any) applicable to the prize, are the sole responsibility of the winner. Winner is solely responsible for travel insurance or health insurance for winner and winner’s guest.

9. Limits on Liability

Sponsor, its affiliates, Blue Door Agency, Instagram, and the providers of individual prize components (“Released Parties”) shall not be liable for (1) failed, returned or misdirected notifications based on inaccurate contact information provided by entrants or winners, (2) entries, notifications and responses to notifications which are lost, late, incomplete, illegible, unintelligible, postage-due, misdirected, damaged or otherwise not received by the intended recipient in whole or in part or for computer or technical or other error of any kind, (3) any electronic miscommunications or failures, technical hardware or software failures of any kind, lost or unavailable network connections, or failed, incomplete, garbled or delayed computer transmissions which may limit an entrant’s ability to participate in part or wholly in the Giveaway, or (4) any technical malfunctions of the telephone network, computer on-line system, computer equipment, software, program malfunctions or other failures, delayed computer transactions or network connections that are human, mechanical or technical in nature, or any combination thereof, including any injury or damage to entrant’s or any other person’s computer related to or resulting from participating in this Giveaway. Sponsor offers no warranty on prize package components. Sponsor does not make any, and hereby disclaims any and all, representations or warranties of any kind regarding any prize.

By entering, an entrant agrees to indemnify, release and hold harmless the Released Parties and each of their respective parents, subsidiaries and affiliated entities, directors, officers, employees, attorneys, agents, and representatives from any damage, injury, death, loss, claim, action, demand, or other liability (collectively, “Claims”) that may arise from acceptance, possession and/or use of any prize (or any part thereof) or participation in the Giveaway, or from any misuse or malfunction of any prize awarded (or any part thereof), regardless of whether such Claims, or knowledge of the facts constituting such Claims, exist at the time of entry or arise at any time thereafter. The Released Parties are not responsible or liable to any entrant or to any winner or any person claiming through such winner for failure to supply the prize or any part thereof, by reason of any acts of God, any action, regulation, order or request by any governmental or quasi-governmental entity (whether or not the action, regulation, order or request proves to be invalid), equipment failure, threatened terrorist acts, terrorist acts, air raid, blackout, act of public enemy, earthquake, war (declared or undeclared), fire, flood, epidemic, explosion, unusually severe weather, hurricane, embargo, labor dispute or strike (whether legal or illegal), labor or material shortage, transportation interruption of any kind, work slow-down, civil disturbance, insurrection, riot, or any other cause beyond the Released Parties’ sole control.

The Released Parties are not responsible for: (i) any incorrect or inaccurate information, whether caused by entrants, posting, electronic or human errors or by any of the equipment or programming associated with or utilized in the Giveaway; (ii) viruses or technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software; failed, incorrect, incomplete, inaccurate, garbled or delayed electronic communications or entry information, any error, omission, interruption, deletion, defect, delay in operation or transmission, failures or technical malfunction of any computer online systems, servers, providers, computer equipment, software, email, players or browsers, whether on account of technical problems, traffic congestion on the Internet or at any website, or on account of any combination of the foregoing; (iii) the unavailability or inaccessibility of any transmissions or telephone or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Giveaway; (v) technical or human error which may occur in the administration of the Giveaway or the processing of entries; (vi) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the Giveaway or receipt or use or misuse of any prize; or (vii) late, lost, misdirected, illegible, or incomplete entries or late notifications or notifications that cannot be transmitted. These indemnification and release provisions shall survive expiration of the Giveaway Period and the winner’s claiming their prize.

Persons found tampering with, abusing, or otherwise disrupting any aspect of this Giveaway, or otherwise attempting to defraud Sponsor, as solely determined by Sponsor, may be disqualified and their entries will be deleted. If disqualified, Sponsor reserves the right to terminate the entrant’s eligibility to further participate in this Giveaway and future promotions and giveaways of Sponsor or any of its subsidiaries or affiliates. Any attempt by an entrant or any other individual to undermine the legitimate operation of a website in connection with this Giveaway may be a violation of criminal and civil laws. Should such an attempt be made, Sponsor reserves the right to seek damages from any such person to the fullest extent permitted by law.

10. Privacy and Publicity

Sponsor is collecting personal data about entrants for purposes of this Giveaway. The Sponsor’s privacy policy can be found here: ryde.com/legal/privacy-policy/. Sponsor reserves the right to notify prize providers and any prize delivery service of winner and winner’s guest’s names and addresses as needed to fulfill prize(s). Personal data of winner and guests is also collected by Blue Door Agency as needed to administer this Giveaway for Sponsor; Administrator’s privacy policy is posted here: https://winwithryde.com/privacy-policy/

Unless prohibited by applicable law, your entry constitutes your permission to Sponsor and its designees to use your name, photograph, likeness, voice, address (city and province) and comments related to this Giveaway or a prize won in all media, in perpetuity, in any manner Sponsor deems appropriate for publicity purposes without any further compensation or notice to you.

11. Additional Terms

In the event this Giveaway is challenged by Instagram, or any legal or regulatory authority, Sponsor reserves the right to terminate the Giveaway, or to disqualify entrants residing in the affected geographic areas. In such event, the Sponsor shall have no liability to any entrants who are disqualified due to such an action. Sponsor reserves the right to modify these Official Rules in any way or at any time. Sponsor reserves the right, in its sole discretion, to cancel or suspend this Giveaway. In the event any portion of this Giveaway is compromised by any non-authorized human intervention, actions of entrants, or other causes beyond the control of Sponsor which, in the sole opinion of Sponsor, corrupt or impair the integrity, administration, security, or operation of this Giveaway, Sponsor reserves the right, at its sole discretion, to suspend, modify, abbreviate or terminate the Giveaway without further obligation. If Sponsor elects to abbreviate the Giveaway, the winner may be determined from all eligible entries received prior to the action or compromise giving rise to the suspension or termination of this Giveaway. In the event of cancellation, abbreviation or suspension, Sponsor shall promptly post a notice on @drinkryde.ca on Instagram to such effect.

12. Applicable Law; Disputes

This Giveaway shall be governed by the laws of Ontario, Canada, without giving effect to its conflicts of laws principles. By participating in this Giveaway, entrants agree that any and all disputes, claims, and causes of action arising out of or connected with this Giveaway or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the courts located in the Province of Ontario, Canada, and any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this Giveaway, but in no event attorneys’ fees. EACH ENTRANT HEREBY WAIVES ALL RIGHTS TO CLAIM INDIRECT, PUNITIVE, INCIDENTAL, AND CONSEQUENTIAL DAMAGES AND ANY OTHER DAMAGES, OTHER THAN FOR ACTUAL OUT-OF-POCKET EXPENSES, AND ANY AND ALL RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED. The failure to exercise or enforce any right or provision of these Official Rules shall not constitute a waiver of such right or provision. If any part of these Official Rules is held by a court of competent jurisdiction to be invalid or unenforceable, that part will be enforced to the maximum extent permitted by law, and the remainder of these Official Rules will remain fully in force.

All issues and questions concerning the construction, validity, interpretation and enforceability of these Rules or the rights and obligations as between one or more persons who participate in the Contest and the Sponsor in connection with the Contest shall be governed by and construed and interpreted in accordance with the internal laws of the Province of Ontario, Canada, including the procedural provisions of those laws, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other jurisdiction’s laws. All persons who participate in the Contest, the Sponsor, and all other parties hereby attorn to the jurisdiction of the courts of that Province, in respect of the determination of any matter or dispute arising under or in respect of the Contest or arising under or in respect of these Rules, and agree that any such determination shall be brought solely and exclusively before such courts in the Province in which the Contest took place.

13. Winner List

To receive a complete list of winner(s) or a copy of the Official Rules, send a self-addressed stamped envelope to: Ryde: Contest Giveaway, Attention: Ryde: Contest Giveaway, Blue Door Agency, 183 Bathurst St, Suite 400, Toronto, ON M5T 2R7, to be received by July 30, 2026. Specify “winner’s list” or “rules” on your request.